As a professional real estate broker, and I believe I speak for many of my colleagues here, we love any opportunity to talk real estate! We eat, sleep and drink it, and eagerly share our insights and experiences with anyone who shows even the slightest hint of interest! And… we’re rather unapologetic about it.
We are not merely passionate about the properties themselves, but to our devotion to our clients, their families, their dreams, and the myriad differences we make in their lives. Through upheavals and celebrations, we become personally connected; our business relationships often growing into more personal ones as the years pass.
We stay connected and attempt the fragile balance of being there for our clients, with not being in their way. So it is easy to imagine the heart-sinking dismay we feel when we cannot help our clients; when we cannot look out for their best interests, when we cannot make that offer… When it is simply, too late.
Client: “We know we should have called you first; we called the listing broker directly just for a little information and a quick visit. We know how busy you are and didn’t want to bother you until we were absolutely sure we loved the house, and omg it’s amazing!!! Could YOU make an offer for us?”
(Heart-sinking sigh…*music plays)
Broker: “No, I cannot.”
🙁 (Really sad emoji)
As innocent as it was, that short call and that quick visit to the listing broker’s property, came with unintentional consequences for you; an implied commitment (for this property) to work with someone whom you did not necessarily choose and whom you may not even know. Not a bad thing, but it is what it is.
Now do not get me wrong, the listing broker is a professional, acted accordingly and with proper intentions. They can certainly write up an offer for you; they just can’t tell you how much to offer, what the sellers will take, or what pricing strategy needs to be implemented for you to obtain the property at the lowest price possible. They want to help you, they really do. But, buyers need to realize that the listing broker is under contract, obligated to his sellers to obtain their best possible price for them (not you). As per strict OACIQ rules, a listing broker who brings a buyer, is forbidden to discuss any pricing strategies or promote their offer over another in multiple-offer scenarios, as it represents a serious conflict of interests… and for a buyer, that’s a rather important part of the equation, don’t you think?
Being considerate and having the right intentions (you were and you did) unfortunately lost you your opportunity to be represented by your broker for that property; the broker you had intended to represent your interests, negotiate on your behalf, and to obtain the lowest price possible and the best conditions for you. It is not your fault, you just didn’t know…
Now you do.
Brokers (wait for it)… Want to be bothered!
A large part of being a buyers’ broker is listening to our clients’ needs, helping them scour through the properties they don’t want, almost as much and discovering the ones they do. We guide and assist and walk our buyers through the process; holding their hands and helping them navigate the process making it seamless, informed and enjoyable!
And the best part? It does not cost you a penny.
Of course, you may feel hesitant to contact a broker, out of fear of obligation or being pushed, particularly when you are not certain yourself if you are even ready… but most real estate brokers are not like that and we welcome the opportunity to inform, verify and advise our buyers. Our obligation is only to you whereas, the listing brokers’ obligation is to his seller. Remember that.
When should you “bother” your broker?
• You’re at that daydream stage; that curiosity stage; that we’re not really ready stage… You don’t need to go it alone and in fact, you shouldn’t. Call your broker.
• You’re just starting to think about buying a house and are uncertain about the process. Do you sell yours first? Do you speak with a mortgage advisor yet? Do you make an offer conditional on the sale of yours? Call your broker.
• You’ve seen a house on Centris, or notice an Open House sign and wish to pop-in for a quick peek. Call your broker first.
• You’re merely curious to know how much your home is worth. You are too smart to rely on out-of-context automated algorithms on the internet, or worse, what your neighbour feels your home is worth. You know your broker has continuously updated professional tools, statistics and real-time experience to accurately provide you with the best information regarding the market value of your property. You know what to do… Call your broker.
• Considering home improvements? Kitchens and bathrooms; even extensions will increase a homes’ value… however, be careful here. Make sure the cost of your renovations and your choices of aesthetic, will bring you the optimal market return on your investment that you are anticipating. Don’t wait until all the renovations are completed. Call your broker first.
• Maybe you need accurate information and professional real estate advice; advice that costs you nothing but will provide you with the information to answers you need, now when you need them… Call your broker.
And, if you are not working with a broker or under contract with one; I invite you to call me… Bother me please!
Because honestly, it is no bother at all.
CANDIS NOBLE • Engel & Völkers West Island Real Estate Broker and Interior Designer 514.795.2610 [email protected] candisnoble.evrealestate.com
Passionately delivering bespoke service as a residential real estate broker with international luxury agency Engel & Völkers West Island. Global branding, designer staging and my unique approach to marketing and selling your home; the first time. Experience the difference. Let’s have that conversation… I’ll bring the coffee!