The City of Dorval is steadfast in its measures to help citizens in regards to Covid-19. Here are the latest updates:

Automated calls

Following a pilot project that took place a few days ago in eastern Montreal, the Montreal Agglomeration is now preparing to launch a phone information campaign in other cities and boroughs, including Dorval. This automated call service, which should be initiated in the coming days, aims to:

  • Identify seniors who are frail, in distress, or who are in need of urgent care, and to refer them to the appropriate resources in order to address their basic needs (food, medication, money, primary health services).
  • Document the needs of seniors during this crisis triggered by the COVID-19 pandemic, in order to adjust interventions and community resources accordingly.

Resources in Dorval

In order to help the people most at risk during this pandemic, notably those age 70 and over, the Community Aid Division can help in a number of ways:

  • The “Daily Hello” telephone service available to elderly or isolated persons to ascertain their well-being.
  • Registration for the “To better serve you in case of disaster” service for vulnerable and at-risk people in order to improve the City’s intervention and response in case of a disaster (heatwave, ice storm, etc.).
  • An emergency food assistance program available for the less fortunate.

If you are experiencing a difficult situation and require particular needs, contact Community Aid. The personnel in place can then explore various solutions to help you or refer you to the appropriate resources, if possible.

Access to Community Aid’s offices is closed, but you can reach the service at 514 633-4100, from Monday to Friday, between 8:30 a.m. and 4:30 p.m., or at ac@ville.dorval.qc.ca.

To help

There are various ways to help others in this time of the pandemic. If you wish to offer any type of assistance, here are two websites where you can submit your candidacy:

Furthermore, the City calls on the extraordinary sense of community of Dorval citizens by inviting them to take a few minutes to call a family member, a neighbour, or a loved one on a regular basis to see how he or she is doing. This small gesture can make a big difference!

Tax payment extended to July 2

The Dorval City Council has modified the taxation by-law in order to extend the deadline of the second municipal tax payment, from June 1 to July 2.

This measure allows Dorval property owners and businesses to benefit from one more month to make their second 2020 payment, without any interest charges.

On-call pickups

All waste pickup services continue to be offered. However, it is currently impossible to guaranty that on-call pickups (large objects, branches, and construction, renovation and demolition debris) will be made within the seven business days usually planned.

This situation can be explained by an exceptionally high number of requests and the fact that Public Works is operating with reduced personnel due to physical distancing instructions related to COVID-19.

Closure on Donegani Avenue

Donegani Avenue northbound and southbound ramps, near Des Sources Boulevard, in Pointe-Claire (near Dorval) is permanently closed. Access is possible via the Chester Avenue ramp.

Information

Please visit www.city.dorval.qc.ca regularly for periodic updates on the evolution of the situation in Dorval.

Lastly, citizens are urged to continue following the hygiene instructions of the Direction régionale de santé publique (santemontreal.qc.ca/en/public). They are also invited to call 514 630-2120 if they display symptoms such as a cough or fever, difficulty breathing or sudden loss of sense of smell without nasal congestion with or without loss of taste.

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