Pierrefonds-Roxboro launches ‘Hello Neighbour’ program – A telephone service to increase the security of seniors


The borough of Pierrefonds-Roxboro and the Mayor, Mr. Dimitrios (Jim) Beis, in collaboration with Public Security, created Hello Neighbour, a new daily telephone service that aims to increase the safety of seniors and their families. This project responds to a need since in the borough, one in four elders lives alone. The number of people eligible will be limited to 25 during the one-year trial period. Those interested in participating can register by phone by calling 514 630-6300, from December 14 to January 14

Once a day, seven days a week

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Seniors registered to the Hello Neighbour, program will receive a daily call from a Public security agent who will ensure that everything is going well and that no problem requires intervention. Public safety officers, all trained as first responders, will be able to intervene promptly in the event of a health or other problem and immediately contact emergency services and the elder’s relatives and loved ones.

Hello Neighbour, is a reassuring presence for the elders of Pierrefonds-Roxboro who live alone. I am delighted with this new telephone service, which will enable us to improve the safety and daily life of our seniors. A telephone call to our elders is also a warm greeting and a gesture of gratitude for those who have paved the way for us” stated Mr. Dimitrios (Jim) Beis, Mayor of the borough of Pierrefonds-Roxboro and member of the Executive Committee of the Ville de Montréal, responsible for procurement, sports and recreation as well as communities of diverse origins.

This initiative is a concrete example of the commitments of Ville de Montréal to introduce a series of measures adapted to the needs of seniors in order to be recognized as an Age-friendly Municipality.