First Day Challenges in Booking for COVID-19 vaccination Appointment


Quebec has activated the COVID-19 vaccination booking line where elderly parents aged 85 and older are eligible for the vaccine. The vaccination is scheduled to begin by 1st March. However, the booking for the appointment hasn’t been a smooth process.

During the first day opened for public registration, the phone line designated for an appointment couldn’t go through. It was busy, according to Selina Itzkowitz, who was booking an appointment for her 94 year old father, who has Alzheimer’s.

Itzkowitz was trying calling on Thursday morning, but after several unsuccessful attempts, she opted to book the appointment through the website. She spotted a slot scheduled for 8″ 20 to choose from, but by the time she reached the end of the form, the slot was no longer available. However, she was able to redo it and got another spot for 12;50 p.m.

However, Itzkowitz is still concerned about whether she will get her 85 mothers to get a shot simultaneously. Though the vaccination currently restricts the vaccination for people aged 85 and above, those who accompany the selected aged group and are aged 70 years above or provide care for the loved ones for three or more days in a week will also get the vaccine.

In Itzkowitz, her 85-year-old mother will also qualify for the vaccine along with her husband. However, if Itzkowitz had to book for her mother, it would take five hours to secure an appointment after her father. Furthermore, she would have to make two trips for both parents to be vaccinated, which would be challenging given that her father is Alzheimer’s. Itzkowitz is, however, prepared to take the two trips if the situation necessitates so.

However, there has been a case of an elderly parent being turned away for the scheduled time. Chantal Chartrand had to take a day off to take her 85-year-old parent to the Club Optimiste De Lachenai vaccination center. However, upon reaching there, she turned back by being informed that there were out of vaccine.

Itzkowitz wasn’t the only person with an issue securing an appointment on Thursday morning. Terrence William was trying to call unsuccessfully up to 20 times. Upon turning to the website, he couldn’t find a booking slot for her 102-year-old man. The date of birth section option on the website ended in 1920, while her mother’s birth date is 1918. He was forced to lie by selecting 1920 to secure the appointment.

The singing for the vaccination is being done on the Quebec vaccination campaign website or by calling 1-877-644-4545. The phone will be active starting at 8 a.m. to 6 p.m. and on the weekend, starting 8:30 to 4:30 p.m.


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