Designated COVID-19 Follow-Up Clinic to open in the West Island as of April 3


Thanks to an exceptional partnership, a new Designated COVID-19 Follow-Up Clinic is opening for residents of the Western Island of Montréal. The Centre intégré universitaire de santé et services sociaux (CIUSSS) de l’Ouest-de-l’île-de-Montréal is pleased that Health Services and Social Services Minister Danielle McCann has announced the opening of an appointment-only Designated COVID-19 Follow-Up Clinic (CDE) on the West Island.

The Designated Follow-Up Clinic—Cité médicale Lachine is mandated to provide follow-up care to those people presenting with flu-like symptoms, gastroenteritis, or COVID-19 symptoms who would like to see a primary care provider. Testing is also done at this follow-up clinic. This allows all services to be clustered in a single location and allows for a more complete response to patients’ needs.

Anyone—including those people who have a family physician—experiencing such symptoms who feels they need to see a primary care provider can call for an appointment at 1-877-644-4545. Callers will be clinically evaluated by a nurse who will then direct them to the appropriate resources. It is imperative that people call for an appointment before coming to the clinic, as they will be denied access to the clinic otherwise.

“The opening of this clinic is an excellent example of the exceptional partnership between the healthcare network and our community in particular. We are actively participating in the countless collective efforts being put made to limit the spread of COVID-19,” explained Ms. Lynne McVey, President and CEO of the CIUSSS de l’Ouest-de-l’Île-de-Montréal.

The new appointment-only CDE a complementary measure for cases that are not deemed severe. Patients who have contracted COVID-19 and who require hospitalization will continue to be transferred to one of the four designated hospitals. The CIUSSS reiterates that regular hand washing with soap and water is the most effective hygiene measure to prevent the transmission of all infections.

All other front-line care settings are responsible for providing services to those clients who do not have flu-like symptoms, gastroenteritis, or other symptoms similar to those of COVID-19.

About the CIUSSS de l’Ouest-de-l’Île-de-Montréal

The CIUSSS de l’Ouest-de-l’Île-de-Montréal comprises the former West Island Health and Social Services Centre, Dorval-Lachine-LaSalle Health and Social Services Centre, St., Mary’s Hospital Center, the Douglas Mental Health University Institute, the West Island Rehabilitation Centre, the Grace Dart Extended Care Centre, Batshaw Youth and Family Centres, and Ste. Anne’s Hospital.


  1. Let’s not forget the Lakeshore General hospital as part of the CIUSSS ODIM. Some of our BEST nurses have been redirected to work in the clinic.


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