Bet365 is under fire after the sportsbook adjusted odds on accepted bets upon discovering that a backup running back would be starting for the San Francisco 49ers during Monday Night Football. The controversy centers around Jordan Mason, the Niners’ second-string running back behind Christian McCaffrey, who was named the Offensive Player of the Year in 2023 and typically receives the majority of the team’s carries. Initially, Bet365 set Mason’s over/under for total rushing yards against the New York Jets at 13.5 yards, with odds of -110.
However, when it became apparent that McCaffrey would not play due to a lingering calf/Achilles injury, Bet365 informed bettors that Mason’s odds had been adjusted to -5000. This adjustment drastically reduced the payout for a $100 winning bet from $90.91 to just $2. The sportsbook defended its decision by stating that the original odds were offered in error, and according to their rules, the odds needed to be revised.
Matt Williams, a sports betting analyst at VSiN Live, was the first to bring attention to Bet365’s actions. After he shared the situation on social media, a wave of angry bettors criticized the sportsbook. In response, Bet365 issued a “settlement update,” but it only partially rectified the situation. Williams revealed that his $110 bet was awarded $91.93, which still fell short of the $100 he was owed based on the initial -110 odds. The overall reaction to the settlement update remained extremely negative, with many accusing Bet365 of backpedaling only because they had been publicly exposed.
Commenters expressed their frustration, emphasizing that the sportsbook’s decision seemed like an attempt to cheat bettors out of their rightful earnings. Williams likened Bet365’s explanation to a thief returning stolen money only after realizing they had been caught on camera.
This isn’t the first time Bet365 has faced regulatory scrutiny. In July, the New Jersey Division of Gaming Enforcement (DGE) ordered the sportsbook to pay $519,323.32 to bettors for 199 winning wagers where odds had been post-adjusted. The DGE cited Bet365 for failing to notify the agency before adjusting the odds on erroneous wagers. Further, the DGE discovered last week that Bet365 had accepted bets on events that had already concluded, leading to a $33,000 penalty for the sportsbook.
Casino.org reached out to the DGE for comments regarding the latest incident involving Bet365, but did not receive a response before publication. The story may be updated if additional comments are received from the regulatory agency.